Here we have the second article written by Holly for Pro Landscaper Magazine. Holly reveals her top tips for growing your own business.
It has been an amazing time for change and growth here at Urban Landscapes and the company continues to grow and evolve which makes for very exciting and challenging times. It reinforces the fact that the business started with just one employee and now boasts a team of almost 30 people.
It has been a huge learning curve but what we have found are the key factors in managing change. Growth is often measured as the only definition of success, but it can come with a cost to the business.
We have always tried not to rush into building the business too quickly so that the service we offer to our clients is never diluted and our standard of work is always the best it can be. Primarily, our continued success relies on the customer relationship and the referrals that come because of happy clients. In the early days of running our business we were pretty much used to doing everything. As we grew and more team members came on board we needed to transition into learning to delegate more and embrace the change in company dynamics – much harder than it sounds.
When any new employee comes on board the organisation changes slightly and the company shifts a little to fit what that new person can bring. It’s the same with business growth too – we are constantly evolving and embracing change even though sometimes it may not feel comfortable at the time.
You must take charge of your own growth too, create a business plan and have an ideal vision of the future. We work consistently with a business consultant who has been invaluable, by bringing a new perspective. Evolution won’t happen by chance – we know we are responsible for our own growth.
Recently, we have taken on an apprentice as part of a commitment to help grow and develop an individual. We believe working with apprentices introduces enthusiasm and a willingness to learn, as well as enabling the business to train the next generation and help young people into a career in landscaping. Our advice is simple – treat the apprentice as your next superstar, not just as cheap labour. Give them opportunities to gain experience not just the basic tasks, and you’ll find they’ll contribute a huge amount to your team and your business. We want to help nurture and develop our new apprentice and have a plan for his continued development within the company.
Directly with the client, we constructed and installed a beach themed garden, suitable for Dementia patients
We have been working with this client for a number of years on various projects within this garden including outdoor kitchen, hot tub, Victorian kitchen garden and woodland area
A cool contemporary project on a new build property in Chester.
In this small courtyard development in Hoole, we created a cool split level space for the client who wanted a modern feel.
Directly with the client, we constructed and installed a beach themed garden, suitable for Dementia patientsRead More Large Project
We have been working with this client for a number of years on various projects within this garden including outdoor kitchen, hot tub, Victorian kitchen garden and woodland areaRead More Medium Project
A cool contemporary project on a new build property in Chester.Read More Small Project
In this small courtyard development in Hoole, we created a cool split level space for the client who wanted a modern feel.Read More Outdoor Kitchens